Indian Township Emergency Communications Center
The Communications Center is a division within the Police Department. The Emergency Communications Center was established in the year 1974. Emergency and non-emergency calls are answered and dispatched through the Center.
There are 4 full-time and 5 part-time Emergnecy Communications Officers (ECO’s) that man the center 24/7 through the year. The Communications Center handles thousands of police, fire and EMS calls annually.
Emergency Communications Officers
All ECO’s are trained and certified METRO/NCIC users and have completed a basic course in Emergency Telecommunications.
This division is supervised by ECS James Mendoza
The names behind the friendly voices that you will hear when contacting the Emegency Communications Center are as follows: ECS James Mendoza, Senior Operator Carl Nicholas Jr., ECO Keith Lola, ECO Davis Stevens, ECO James Desmond, ECO Terry Leighton, ECO Bradley Morris, ECO Lisa Hall and ECO D Harnois.
When dialing 9-1-1 all calls will be answered by the Washington County Regional Communications Center located in Machias, Maine. These calls are forwarded to this Center to be answered. Please note that some 9-1-1 cell phone calls in our region of the state are also answered by the Orono State Police barracks and are also forwarded to us.
* Local Emergency and Non-Emergency numbers are listed below. Callers are encouraged to use our 796-2704 line for Non-Emergency and 796-5200 line for Emergency.
Emergency 796-5200 / Non-Emergency 796-2704 / Police Department Business 796-5296 / Dial 9-1-1
When calling in an emergency, you should follow these instructions to help us better serve your needs:
- Give the location of the emergency – try to be specific as possible.
- Specify the type of emergency
- Contact information, name and call back number.
- Stay on the phone until the Operator tells you to hang up.
- After the Operator gathers the information, there may be additional questions you may need to answer to better assist the emergency responders.
Additional Information about the Communications Center
Along with dispatching Police, Fire and EMS, the Communcations Center also dispatches for a variety of other departments including the Passamaquoddy Warden Service, the Indian Township Housing Authority, the Indian Township School, the Indian Township Public Works Department and the Indian Township Forestry Department.